Return & Cancellation Policy

Last Updated: September 22, 2026

We want you to love your purchase. This policy applies to apparel and related items. Please review it carefully before requesting a return or cancellation.

Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in new, unworn, unused condition with original tags attached, in the same condition that you received it, and in its original packaging. All returns are subject to inspection upon receipt. You’ll also need the receipt or proof of purchase.

Any worn, damaged, altered, or not-new-condition items will not be eligible for a return or refund.

Restocking Fee & Return Shipping

All returns must be in new condition with tags. Returns may be subject to a 15% restocking fee based on the condition of the item upon inspection.

For returns due to a change of mind (including size, color, or preference):

• A 15% restocking fee will apply.
• The buyer is responsible for return shipping costs.

Returns of defective, damaged (upon arrival), or incorrect items are not subject to the restocking fee (see “Damages and Issues” below), provided the issue is reported promptly and the item is otherwise eligible.

How to Start a Return

To start a return, contact us at skrueger6196@gmail.com. Please note that returns must be sent to the following address:

10378 W 58th Place, Unit 11
Arvada, Colorado 80004

If your return is accepted, we’ll send you a return shipping label (when applicable) as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at skrueger6196@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. These cases are not subject to the 15% restocking fee when reported promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Worn, damaged, altered, or not-new-condition apparel items are not eligible for return or refund under any circumstances.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with original tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days (minus any applicable restocking fee and return shipping costs for change-of-mind returns). Please remember it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at skrueger6196@gmail.com.